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  1. Collavate Customer Portal
  2. FAQ

FAQ

General

  • Register and Login with a non-Gmail Account
  • Domain Data Transfer to New Domain Name
  • Support Group
  • How do I unsubscribe from email notifications?
  • What is deadline grace period?
  • What is Collavate?
See all 11 articles

How to use?

  • How to redeem a coupon for discount.
  • Search for Workflow Files in your Google Drive
  • How to use Collavate widget for your website
  • Is there a way to undo an Approve or Reject decision?
  • I want to share the file or insert an image in Google spreadsheet within Collavate but I couldn't do it.. why?
  • Can you briefly explain what Domain Shared Tags are?
See all 19 articles

Security

  • I tried to login to Collavate and it asked me to grant access to my Google services. I'm concerned about sharing my data and have security questions.
  • Where are Collavate's documents saved? Could there be any security issues?

Plan & Pricing

  • Do I need a Collavate Business license to approve/reject files? How many can I approve/reject?
  • How to purchase Collavate from Add-on and Single Free plan?
  • How to purchase Collavate Business plan?
  • Is there a discount for Education and Non-profit organizations?
  • How to stop auto-renewing Collavate?
  • For the single or team version, does it only support individual tags?
See all 15 articles
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