FAQ

Plan and Pricing

• What is the difference between the Single User (Single) and the Business user plan (Business/Enterprise)?

General

• Register and Login with a non-Gmail Account
• Domain Data Transfer to New Domain Name
• Support Group
• How do I unsubscribe from email notifications?
• What is deadline grace period?
• What is Collavate?

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How to use?

• How to redeem a coupon for discount.
• Search for Workflow Files in your Google Drive
• How to use Collavate widget for your website
• Is there a way to undo an Approve or Reject decision?
• I want to share the file or insert an image in Google spreadsheet within Collavate but I couldn't do it.. why?
• Can you briefly explain what Domain Shared Tags are?

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Security

• I tried to login to Collavate and it asked me to grant access to my Google services. I'm concerned about sharing my data and have security questions.
• Where are Collavate's documents saved? Could there be any security issues?

Plan & Pricing

• Do I need a Collavate Business license to approve/reject files? How many can I approve/reject?
• How to purchase Collavate from Add-on and Single Free plan?
• How to purchase Collavate Business plan?
• Is there a discount for Education and Non-profit organizations?
• How to stop auto-renewing Collavate?
• For the single or team version, does it only support individual tags?

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