How to activate/deactivate a user

An Admin can activate and also deactivate users. To do so, click on the Admin console menu located in the Collavate application.

Initially, users may be synced to Collavate, but not activated. A user that is not activated will not be able to join Collavate within your domain and operate internally in your organization. Activating a user will add the user to your team/business/enterprise domain.

A. To activate a user:

① Click [Admin] in on the left in the Collavate menu

② Select [User Management] in the sub menu

③ Select the user

④ Click the "Activation Status" dropdown

⑤ Choose "Active" to activate the selected user

To confirm that a user account is activated on Collavate, a green checkmark icon will appear under the "Active" column for the user.

If you need to remove a user immediately, the quickest method would be to "inactive" their account from collavate.

B. To deactivate a user:

① Click [Admin] in on the left in the Collavate menu

② Select [User Management] in the sub menu

③ Select the user

④ Click the "Activation Status" dropdown

⑤ Choose "Inactive" to deactivate the selected user

A red "X" icon under the "Active" column of the user indicates that their account status is inactive/deactivated from Collavate use for your domain.